Ivy Dainty Hoops

Estimated Delivery Time

Our delivery time consists of two key stages:

1. Processing Time

Once your order is placed, our team carefully reviews, approves, and packs your items within 1–3 business days. After this, the parcel is prepared for shipment.

2. Shipping Time

• 
  Estimated delivery takes 15–20 business days
  
  

personalized items may take longer then regular items beacause of the precize work we need to do.

Please note that delivery times do not include potential delays at customs. During peak seasons (e.g., Christmas, Black Friday, New Year’s), shipping may take longer than usual.

Shipping Costs

At Relovedones we offer free shipping on all orders.
This includes insurance in case of theft, loss, or damage during transit — so your purchase is protected from the moment it leaves our warehouse to the moment it reaches your door.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number.
You can follow your shipment at any time by visiting our tracking page:
🔗 (info@relovedones.com)

Please note: For logistical reasons, your order may be shipped in multiple packages. You will receive tracking details for each shipment if applicable.

My Tracking Number Isn’t Working

Don’t worry — it may take up to 5 business days for tracking information to update after your order has been shipped.
If your tracking number still shows no activity after several days, please feel free to contact our customer service team at info@relovedones.com and we’ll be happy to assist you.

Questions?

If you have any concerns about your delivery, tracking, or shipping in general, our customer support team is here to help.

📧 Email: info@relovedones.com
🌐 Website: https://relovedones.com

Our jewelry is crafted with the utmost care. To keep your jewelry in the best possible condition, we recommend taking the following precautions:We advise storing your ReLovedOnes jewelry in a place where it cannot easily be scratched or damaged. When storing your jewelry, make sure the pieces do not rub against or scratch other jewelry.To maintain the beauty of your ReLovedOnes jewelry, polish it regularly using a soft cloth. Cleaning can be done with a soft toothbrush, water, and a small amount of mild soap. After cleaning, rinse the jewelry thoroughly with water and dry it with a soft cloth. Never clean your jewelry with chemicals or abrasive polishing cloths.Discoloration of silver jewelry can be influenced by skin type and the use of cosmetics. We recommend putting on your jewelry only after lotions, creams, and perfume have been fully absorbed by the skin.It is best to keep your jewelry away from water. Therefore, we advise removing your jewelry before exercising or swimming, and before using perfume, hairspray, soap, or lotion.

At Reloved Ones, we believe jewelry should be both meaningful and made to last. Every piece is carefully designed with attention to detail, combining timeless elegance with personal emotion.Our jewelry is crafted using high-quality 925 sterling silver and carefully selected materials chosen for their durability, comfort, and refined finish. From delicate charms to personalized projection pieces, every item is made to feel special from the moment you receive it.We focus on creating jewelry that is not only beautiful to wear, but also carries memories, stories, and emotions that stay close to your heart.✨ Thoughtfully made. Beautifully crafted. Designed to last.